Warranty
The production of your jewelry or watch is done with the greatest care. Therefore manufacturers of jewelery and watches have warranty against manufacturing defects. This depends on the brand but most brands give 2 year up to 5 years on manufacturing defects.
This applies especially mainly for manufacturing defects. Damage caused by the own use is usually not covered under warranty. Wear of watch straps is also not covered by warranty.
When your watch or jewelry repair performed by DJC you get in most cases back guarantee of the brand on the work performed.
DJC believes that service does not end with the sale of a nice watch or a beautiful piece of jewelry. If you have any questions about the warranty on your purchases and or repairs, please do not hesitate to ask them. We will answer your questions.
For this you can send an email to: info@dutchjewelcompany.com or you can fill contact form on the website
DJC means that you receive the best quality and always try to explain in what you do. At the Dutch Jewel Company we not only attempt to assist you with good advice when attaining your jewelry, we also help you after your purchase. The After-Sales Service is of great importa
nce to us. You are welcome in our showroom for any questions about maintenance or repair of your jewelry and watches. We have goldsmiths and watchmakers at our service, however, we also work together with the work shops of the brands present in our store. We offer a 6 months guarantee, or longer, on the maintenance we carried out.
Everything in life need maintenance and care, this is the same for your jewelry and watches. It is advised to let your jewelry be cleaned and maintained once a year by a professional jeweler. Your watches need maintenance too, this maintenance is not only for mechanical movements but also for quartz
The DJC Team